Sentia+
AI Sales Performance Layer

DSO — Digital Sales Officer

Every rep performing like your best rep.

Sentia's AI-driven performance layer embeds senior sales operations intelligence into every salesperson's workflow — improving pipeline discipline, reducing admin burden, surfacing opportunities, and predicting risk before it appears in the CRM.

The Sales Execution Challenge

Great execution shouldn't depend on who the rep is.

  • Sales teams have inconsistent execution — top performers use disciplined habits that aren't systematically replicated across the broader team.

  • Reps spend too much time on CRM updates, admin tasks, meeting preparation, reporting, and manual follow-up instead of selling.

  • Pipeline risk, stalled opportunities, missing next steps, weak stakeholder coverage, and declining account momentum are often detected too late.

  • CRM data is incomplete, outdated, duplicated, or poorly maintained — reducing forecast accuracy and management confidence.

  • Sales leaders lack real-time visibility into rep behavior, customer signals, opportunity health, and the specific actions needed to improve outcomes.

Core Capabilities

Senior sales operations intelligence, built into the workflow.

Daily Sales Prioritization

Prioritizes accounts, leads, opportunities, tasks, cases, customer signals, call cycles, and follow-up commitments.

Pipeline Intelligence

Identifies ageing deals, missing next steps, close-date risk, stakeholder gaps, and the actions required to move deals forward.

AI Sales Coaching

Provides recommendations based on CRM activity, customer interactions, pipeline movement, account history, and performance patterns.

Administrative Automation

Reduces manual CRM updates, meeting prep, call notes, follow-up drafting, account summaries, and data-entry burden.

Account Intelligence

Pre-call briefs, account health, financial trends, open cases, recent activity, customer feedback, risks, and opportunity signals.

Manager Visibility

Territory health, rep activity, pipeline quality, forecast risk, service issues, customer sentiment, and execution gaps.

Business Impact

Outcomes leadership can measure.

Increase

Rep productivity

Increase

CRM adoption

Increase

Forecast accuracy

Reduce

Admin burden

Primary Outcome

Higher sales productivity and more disciplined revenue execution by ensuring every rep knows what to do next, which accounts matter most, and where risk or opportunity is emerging. DSO helps sales teams operate with the discipline and precision of top performers.

Replaces & Augments

Consolidate the busywork. Keep the selling.

Manual Pipeline Reviews

Weekly pipeline calls

CRM Chasing

Manager follow-ups

Territory Planning

Spreadsheet-based prioritization

Sales Admin Work

Meeting prep & notes

Ad Hoc Reporting

Manual account summaries

Disconnected Dashboards

Self-interpretation required

Why DSO Is Different

Not another dashboard. An active performance layer.

Not a Dashboard

An active sales performance layer that interprets data, prioritizes actions, highlights risk, and drives execution.

Not Just AI Chat

Grounded in your CRM, sales process, account data, permissions, and business rules for role-aware recommendations.

Cross-System Intelligence

Connects across CRM, ERP, service platforms, marketing systems, and communication transcripts.

Enterprise Security

Permission-aware access ensures users only see information they're authorized to access.

Ideal For

Primary Buyers

  • CRO, Chief Sales Officer, VP Sales, Head of Sales
  • RevOps, Sales Operations, Commercial Operations leaders
  • CEO, COO, transformation leaders focused on revenue performance

Company Profile

  • Enterprise & mid-market revenue organizations
  • CRM adoption challenges, fragmented customer data
  • Field sales, B2B services, manufacturing, distribution

Structured Implementation

Live in a pilot fast. Scale on your terms.

  1. 1

    Connect

    CRM & system access

  2. 2

    Configure

    Sales process & rules

  3. 3

    Pilot

    POC with sales team

  4. 4

    Scale

    Team / region rollout

POCs can be configured quickly, with broader rollouts expanding by team, region, or sales process.

Ready to elevate your sales performance?

Give every rep the discipline of a top performer.

Let DSO drive consistent revenue execution across your team.